Houston Voice Controller

Our long-term client relationship with KBR has led to a need for a Houston Voice Controller on the Mission Control Center (MCC) Operations Team (OT) at Johnson Space Center (Houston, TX).

Building on more than four decades of experience in providing innovative integration solutions for government and commercial space programs, Barrios offers an extensive range of engineering, software, and related technology integration services in support of the aerospace community. As a woman-owned and operated small business, we are a people-focused company that supports professional development, while working to ensure that you maintain a healthy work-life balance. 

Barrios employees actively participate in the growth of the commercial spaceflight industry through our partnerships with companies leading commercial space development, as well as successfully supporting NASA as our primary government customer. Our long history supporting Low Earth Orbit (LEO) on the International Space Station, and now Commercial LEO, lays the groundwork for future missions to the Moon through our work on Orion, Gateway, and the Space Launch System. 

The Houston Voice Controller postion requires certification in the on-console duties of Houston Comm Tech (HCT) and Houston Voice Controller (HVC). Primary responsibilities are exercised in an on-console environment through configuration, control, and monitoring of the Voice Processors (VoP) and Digital Voice Inter-communications Equipment (DVICE), Recording and playback of Mission Voice Recorders Equipment (MVRE), providing reliable voice communications between crew members, ground controllers, and supporting centers/agencies. The Houston Voice Controller ensures the operation and availability of the VoPs and DVICE systems during all simulations, testing, and flight phases. Console operations are conducted 24/7, 365 days/year, all Voice Controllers support a rotating schedule covering three shifts.

Responsibilities:

• Participate and contribute to MCC hardware and software requirements reviews and originates Review Item Dispositions (RIDs) to address voice system concerns. Originates Change Requests (CRs) against delivered systems to correct DVICE and VoP system inadequacies 
• Participate and contribute to operational documentation reviews to include Local Operating Procedures (LOPs), Flight Controller Operations Handbook (FCOH), Integration Test Plans/Procedures and Flight Mission Rules

• Provide assistance and support to entry-level Voice Controllers during both on and off-console support.
• Participate in scheduled mission simulations, conducts Voice system validation tests and portions/sequences of unique support counts designed to prepare Voice and Space-to-Ground system elements for simulations and testing readiness
• Coordinate and control the configuration and operation of DVICE between MCC-Houston, Goddard Space Flight Center (GSFC), MCC-Moscow, Ground Network (GN), Space Network (SN), Kennedy Space Center (KSC), Marshall Space Flight Center (MSFC), the Air Force Satellite Control Facility (AFSCF) and the JSC Mission Simulators during testing, simulations, and mission support. Includes direct communication with International and Commercial Partners JAXA, ESA, Moscow, ISA, CSA, AXIOM, SPACEX, and configuration control
• Monitor Space-to-Ground, Air-to-Ground, and voice circuits to ensure proper voice reception and transmission. Provide status to Operation Team members (OT) and Flight Control Team members
• Assist in identifying voice system problems and lead troubleshooting efforts until they are isolated and restored. Assist in post operations follow-up and follow through of systems problems that dictate changes to operational documentation
• Maintain detailed and accurate Voice Controller Console logs with attention to communication of information necessary for subsequent controller operation or detailed follow-up of problem isolation
• Communicate status of voice systems to the Senior Voice Controller, Flight Control Team and communicate potential problems and mission rules violations with recommend action(s) to the Ground Controller (GC)
• Provide comprehensive end-of-shift Voice Controller status summaries to the MCC Ground Controller (GC) during mission support
• Participate in the OT training and orientation of new Houston Voice Controllers during the certification process

Required Education/Experience/Skills:

• Requires a Bachelor of Science degree in Engineering, Science, Mathematics or other technically related area
• 0-2 years experience related to space flight operations, control center operations and/or ground or space network operations
• The candidate must have excellent communication skills, demonstrated initiative, outstanding organizational skills, the ability to participate in a team environment, and the ability to function well under pressure
• The candidate must have strong multi-tasking/work prioritization skills
• The successful candidate must be able to meet JSC requirements for certification as a Flight Controller
• In addition, candidates must be able to apply for and successfully receive/maintain the required background check and pass a flight controller physical
• Night, weekend, and Holiday work may be required for integrated simulations and flight support
• Infrequent domestic and international travel may be required

Preferences:

• Current or previous certification in one or more of the JSC Mission Control Center Operations Team (OT) positions
• Knowledge of International Space Station communication systems, radios, computers, video, voice systems, satellite systems, and antennas
• Excellent interpersonal and team working skills
• Demonstrated ability to work well in a team and independently
• Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook, SharePoint)

Essential Requirements:

• Must be a U.S. Citizen and successfully complete a U.S. government background investigation
• Post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol as outlined in our Drug Free Workplace policy
• Work may involve sitting for extended periods
• May require lifting and carrying up to 25 lbs.
• Must have sufficient mobility to enter areas of test facilities where necessary
• Generally, an office environment, but can involve inside or outside work depending on task.
• Standard office equipment (PC, telephone, fax, etc.)
• Regular attendance in accordance with established work schedule is critical
• Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements when required
• Must be able to work in a team atmosphere
• Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation
• Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others
• This position may require some commuting and traveling to other installations as needed

Don’t miss out on this great opportunity; for immediate consideration, apply now!

Barrios Technology is a drug-free workplace, which is imperative to the health and safety of all employees and is required as a condition of receiving contracts from federal agencies. Please remember that regardless of the legalization of marijuana in several states, possession and use continues to be illegal under the federal Controlled Substances Act. This includes the use of some CBD products. A post-offer, pre-employment drug test is a condition of employment.

Barrios Technology is an Equal Employment Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.