Digital Delivery Supervisor

Barrios Technology is an engineering solutions partner with more than 45 years of experience supporting NASA and the commercial space industry. We deliver innovative engineering, software, and technology integration services across NASA centers nationwide. Barrios prides itself on a people-focused culture that values creativity, diversity, professional growth, and a healthy work–life balance.

The Digital Delivery Supervisor leads the execution and successful deployment of collaborative technologies across the ISS, Gateway, Orion, Comm LEO, and EHP programs. This role is responsible for the end-to-end lifecycle of Collaboration Information Platform Software projects while ensuring the operational health and performance of program IT support.  Acting as the strategic bridge between Program IT Leads and the Digital Transformation team, the supervisor translates mission-critical needs into high-performing technical solutions that drive program success. The position is located onsite at JSC in Houston, TX.

Project Accountability & Digital Delivery

• Drive the planning, development, execution, and completion of all digital collaboration projects, ensuring delivery remains on schedule and meets performance standards.
• Direct the implementation, ongoing support, and maintenance of Web and Enterprise Content Management (ECM) platforms (SharePoint, JIRA, etc.) environments to optimize program data management.
• Ensure system stability through close coordination with IT Operations and Systems Administration teams, facilitating the escalation of high-priority issues and managing stakeholder notifications for both scheduled and unexpected service interruptions.
• Collaborate with the IT Operations, Software Engineering, and Global Technology and Data Solutions teams to ensure technical requirements are met, facilitate the routing of tasks based on technical complexity.
• Synchronize project schedules and outages, and provide integration support for data management and software development initiatives.

Program & Stakeholder Engagement

• Serve as the central liaison for Program IT Leads across the ISS, Gateway, Orion, and Commercial LEO programs, delivering the resources and management support needed for success while fostering collaboration across programs.
• Meet regularly with NASA customers to validate requirements, gather feedback on support quality, and ensure digital solutions continue to align with evolving mission needs.
• Serve as an advocate for program interests by proactively elevating program priorities, operational risks, infrastructure needs, and resource requirements to MTIC management and NASA IT leadership.

Team Management and Policy Management

• Monitor workload and task allocations to ensure the team is properly resourced to meet mission demands.
• Draft, coordinate, post, and interview for new / replacement positions to ensure continuity and scaling of support
• Drive digital transformation initiatives by establishing and communicating best practices, ensuring the adoption of innovative, scalable collaborative solutions that replace legacy tools and systems.
• Continuously review and refine functional procedures to increase the speed of digital delivery and reduce operational friction.
• Ensure all digital solutions remain compliant with federal standards, NASA-wide IT policies, and Program-specific governance.
• Submit monthly contract metrics, budget forecasts, variance reports, and innovations for Contract Management
• Manage employee performance, annual performance reviews, salary, time-off requests, feedback, and onboarding

Required Education/Experience/Skills

• BS degree in Information Technology, Computer Science, Engineering, or a related field and five (5) years of related engineering experience
• Demonstrated leadership experience
• Understanding of enterprise IT infrastructure, networking, systems administration, and cybersecurity fundamentals
• Experience working within software development teams using agile or other structured SDLC methodologies
• Experience and familiarity with key business intelligence enablement and observability concepts such as ETL/ELT, data centralization and distribution, governance, hygiene and retention, security and authorization, storage, scaling, and actionable insights
• Demonstrated ability to deliver Digital solutions that improve efficiency, align with business objectives, and implement cost-saving strategies without compromising service quality
• Excellent interpersonal and communication skills with a strong commitment to internal and external customer satisfaction
• Excellent debugging, troubleshooting, problem solving, and brainstorming skills

Preferred Education/Experience/Skills

• Independent software certifications, such as those provided by Microsoft, Atlassian, GitHub, Azure, AWS, and other major Platform providers
• Working experience with Human Space Exploration programs
• Experience managing employee performance, including both positive and negative feedback delivery
• Experience with identification, data design, and delivery of KPIs and TPMs across various departments, including finance, schedule, performance, requirements, and engineering metrics
• Experience with data visualization selection and implementation, data discovery, and data analysis principles
• Experience supporting engineering and development teams, including specialized environments such as flight software or simulation labs
• Experience with software architecture
• Experience with software test methodologies and test automation
• Working experience with product life-cycle management software, JIRA or similar
• Experience in leading or supporting IT, Data, or Software functions in regulated industries

Essential Requirements 

• Must be a U.S. Citizen and successfully complete a U.S. government background investigation.
• Applicant selected may be subject to government security investigation and must meet eligibility requirements for access to classified information.
• Work may involve sitting for extended periods.
• May require lifting and carrying up to 25 lb.
• Must have sufficient mobility to enter areas of test facilities where necessary.
• Generally an office environment, but can involve inside or outside work depending on task.
• Standard office equipment (PC, telephone, fax, etc.)
• Regular attendance in accordance with established work schedule is critical.
• Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements when required.
• Must be able to work in a team atmosphere.
• Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation.
• Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.
• This position may require some commuting and traveling to other installations as needed.

 Don’t miss out on this great opportunity; for immediate consideration, apply now!

Barrios Technology is a drug-free workplace, which is imperative to the health and safety of all employees and is required as a condition of receiving contracts from federal agencies. Please remember that regardless of the legalization of marijuana in several states, possession and use continues to be illegal under the federal Controlled Substances Act. This includes the use of some CBD products. A post-offer, pre-employment drug test is a condition of employment.

Barrios Technology is an Equal Employment Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.